& Cookie Statement
Effective Date: May 14, 2018
1. Websites Covered
2. Information We Collect
We collect the following data about users: (1) information that you voluntarily submit to us (“User-Supplied Information”); (2) technical data automatically collected from all visitors to the TCF Corporate Website (described below under “Passive Data Collection”); and (3) information we collect through our Services.
User-Supplied Information. We may collect user-supplied information when you choose to provide us with your Personal information via the TCF Corporate Website, including when you send us an email asking a question, register to attend an event, submit a form to receive marketing materials or email newsletters.
3. Use of Collected Information
We use personal information to establish and enhance our relationship with you. We may use personal information to operate, provide, improve, and maintain the TCF Corporate Website; to prevent abusive and fraudulent use of the TCF Corporate Websites; to personalize and display content on the TCF Corporate Website; where permitted by applicable law, to send you information, including via email, about our products and Services in which we believe you may be interested; to respond to your inquiries and for other customer service purposes; and for other administrative and internal business purposes.
We may use your e-mail address, including any email address provided at www.TCFCorporate.com or through the TCF Corporate Website as set forth in the “Communications and Unsolicited Marketing Communications” section.
On the TCF Corporate Website, we may use passively collected data to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the TCF Corporate Website; and (b) monitor aggregate website usage metrics such as total number of visitors and pages viewed.
4. Disclosure of Collected Information
We do not sell or rent email addresses and other personal information that we collect directly through the TCF Corporate Website. Please be aware, however, that any information that you voluntarily choose to display on any publicly available portion of the Website, or on any Service, becomes publicly available and may be collected and used by us or others without restriction.
5. Your Choices
On the TCF Corporate Website
You may, as a visitor to our website, choose not to provide us with personal information. You may also, at any time, access your personal information to update, correct, or delete certain personal information about you by contacting us at info@TCFCorporate.com or in the “Contact Us” section. You also have the right to obtain from TCFCorporate Ltd. the erasure of personal data about you in accordance with applicable data privacy laws. You may exercise your rights by emailing email@example.com.
In addition you may decide not to opt–in, either when you first provide TCFCorporate with any personal information, to receive marketing information from TCFCorporate about products and Services (including our products and Services and those of third parties). See also Section 6, “Communications and Unsolicited Marketing Communications”, for additional information regarding changing your preferences or opting out of receiving marketing information.
Please be aware that even if you update or remove personal information that you have provided to us, your personal information may be retained in our backup files and archives for a reasonable period of time for legal purposes.
6. Communications and Unsolicited Marketing Communications
If you opted in to receive communications from us, including through info@TCFCorporate.com, we may send you administrative messages and updates regarding your account, updates regarding the TCF Corporate Website, and, where permitted by applicable law, information regarding our offer, products and Services, including, without, limitation, through social media updates or by email. If you no longer want to receive commercial email messages, you may indicate your preferences regarding commercial email messages by taking the steps described in such messages. Also, you may indicate your preferences regarding commercial email messages and postal mail messages by contacting us using the information in the “Contact Us” section below.
7. International Users
The TCF Corporate Website is hosted in the United Kingdom, and we may use service providers elsewhere to process personal information on our behalf (such as google). If you use the TCF Corporate Website outside the U.K., please note that your personal data may be transferred outside of your home jurisdiction to the U.K. Some of these jurisdictions, do not have equivalent data protection laws as the European Union and other jurisdictions. By using our Websites, you are agreeing that your personal data may be transferred to the U.K, as explained in this Section.
Complaints and Dispute Resolution. E.U. and Swiss individuals who have questions or complaints about how we process their personal information may contact us at info@TCFCorporate.com. We will work to resolve your issue and respond no later than 45 days of receipt.
The security of your information is important to us, including, but not limited to, the personal information collected via the TCF Corporate Website and Services. We use reasonable security measures to protect against the loss, misuse, and alteration of Personal information under our control, both during the transmission and once we receive it. This includes, but is not limited to, the use of firewalls and encryption. Although we make good faith efforts to maintain the security of such personal information, no method of transmission over the Internet or method of electronic storage, is 100% secure and we cannot guarantee that it will remain free from unauthorised access, use, disclosure, or alteration. Further, while we work hard to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent “hackers” or other unauthorised persons from illegally accessing or obtaining this information.
If we learn of a security breach involving your personal information, we may attempt to notify you electronically so that you can take appropriate protective steps. By using the TCF Corporate Website or providing personal information to us, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the TCF Corporate Website. If a security systems breach occurs, we may post a notice on our homepage (www.TCFCorporate.com) or elsewhere on the TCF Corporate Website and may send an email to you at the email address you have provided to us. Depending on where you live, you may have a legal right to receive notice of a security breach, involving your personal information, in writing.
Article 8 of the GDPR protects the online privacy of children no younger than 13 years of age (16 being preferable). TCFCorporate’s Websites are not directed toward individuals under the age of thirteen (13), and we request that such individuals do not provide personally identifying information through our websites. Additionally, we do not knowingly collect or maintain personal information from anyone under the age of 13, unless or except as permitted by law. If we learn that personal information has been collected from a user under 13 years of age on or through the TCF Corporate Website, then we will take the appropriate steps to cause this information to be deleted. If you are the parent or legal guardian of a child under 13 who has registered on the TCF Corporate Website or you believe has otherwise provided personal information to TCFCorporate, please contact TCFCorporate at info@TCFCorporate.com to have that child’s account terminated and information deleted.
In addition, we use Google Analytics to analyse our users’ use of the TCF Corporate Website. Google Analytics provides us with aggregated data in order to help us make informed business decisions. Ultimately, Google, as a third party, controls information collected through Google Analytics and you should check and be comfortable with its privacy practices prior to using the TCF Corporate Website. You may review information about Google’s privacy practices with respect to Google Analytics at http://www.google.com/analytics/learn/privacy.html.
12. Contact Us
Like most web based services, TCFCorporate Ltd. may automatically receive and record information when you use the TCF Corporate Website and Services. We may use a variety of methods, including “cookies”, to collect this information.
1. Cookies and Other Automated Means of Passive Data Collection
This section provides more information about some of those technologies and how they work.
Cookies store information about your activities on a website or other platform. For example, cookies can store your session information for easy sign-in to a website or other platform you have previously visited. They enable us to make your use of the TCF Corporate Website and Services more enjoyable and to improve the functionality of the Service.
Clear GIFs (also known as web beacons) are used in combination with cookies to help website operators understand how visitors interact with their websites. A clear GIF is typically a transparent graphic image (usually 1 pixel x 1 pixel) that is placed on a website. The use of a clear GIF allows the website to measure the actions of the visitor opening the page that contains the clear GIF. It makes it easier to follow and record the activities of a recognised browser, such as the path of pages visited at a website.
Clear GIFs, which can be embedded in web pages, videos, or emails, can allow a web server to read certain types of information from your browser, check whether you have viewed a particular web page or email message, and determine, among other things, the time and date on which you viewed the Clear GIF, the IP address of your computer, and the URL of the web page from which the Clear GIF was viewed.
For more information about cookies and web beacons, please visit http://www.allaboutcookies.org/cookies/.
2. What Information Do We Passively Collect?
3. How Do We Use Passively Collected Data?
A. On the TCF Corporate Website
On the TCF Corporate Website, we may use passively-collected data to: (a) remember your information so that you will not have to re-enter it during your visit or the next time you visit the TCF Corporate Website; (b) monitor your participation in various sections of the TCF Corporate Website; (c) customise our service to you, including by providing you with recommendations; (c) monitor aggregate website usage metrics such as total number of visitors and pages viewed; and (d) administer, operate, and improve the TCF Corporate Website and our other services and systems, and to provide services and content that are tailored to you.
B. Through the TCFCorporate Services
TCFCorporate Ltd., in implementing Services, may utilise the Services API. When you use the Service, servers passively collect data through the implementation of the API including, but not limited to, your IP address, page views, browser type, interactions with Services, the web page you are currently visiting and the web page you were visiting before you came to the Service, and social actions such as sharing and commenting. This information is used to facilitate delivery of the Service and, in some cases, for internal reports.
4. What Cookies Do We Use and Why? We use the following types of cookies:
Strictly necessary cookies – These cookies are used for the sole purpose of either (i) carrying out a transmission of a communication over an electronic communications network, or (ii) to allow the provider of an information society service to provide such service as explicitly requested by you.
Performance cookies – These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies do not collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. it is only used to improve how a website works.
Functionality cookies – These cookies allow the website to remember choices you make (such as your user name, language or region you are in) and provide enhanced, more personal features.
Social media cookies – These cookies are used based on social connect functionalities or when you make use of a social media add on button (e.g. clicking on the ‘Like’ icon on a webpage)
Advertising cookies – These cookies collect information about web browsing activity in order to inform advertising networks about website traffic in order to provide targeted advertisements based on previous browsing activity.
Whether a cookie is considered as a ‘first’ or ‘third party’ cookie refers to the domain placing the cookie. First-party cookies are those cookies set by a website that is being visited by the user at the time (e.g. cookies placed by [www.TCFCorporate.com]). Third-party cookies are cookies that are set by a domain other than that of the website being visited by the user. If a user visits a website and another entity sets a cookie through that website this would be a third-party cookie.
Session cookies allow website operators to link your actions during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted. Persistent cookies on the other hand are cookies which remain on your device for the period of time specified in the cookie. We use both session and persistent cookies.
You can find more information about the individual cookies we use, and the specific purposes for which we use them, in the preference window.
5. How To Disable or Remove Cookies
You can configure your Internet browser, by changing its options, to stop accepting cookies completely or to prompt you before accepting a cookie from the website you visit. If you do not accept cookies, however, you may not be able to use all portions of the TCF Corporate Website or all functionality of our Services.
Please note that disabling these technologies may interfere with the performance and features of the Services.
7. Contacting Us
TCF offer a transparent, tried and tested methodology in providing our flagship full and short BHR reports.
A proven track record of providing rates evidence for taxis, offering full, short-form and CPR short reports.
Rates evidence on pretty much everything; from vans, tractors and trailers to caravans and quad bikes.
Our experienced team are fully versed in the process of attending court hearings and giving evidence under oath.
TCF delivers outsourced, fully independent, credit repair evidence with CPR compliant witness statements.
TCF are always keen to hear from claims management and data mining companies in the credit hire industry who are interested in partnering with us to provide enhanced BHR solutions.
Want to get the ball rolling? Drop our team a quick email and we will be back to you with further information immediately after.